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How to Use the AI Chat

AI Chat is your on-demand learning assistant inside SparkLearn.

Here’s how AI Chat makes your workday easier and learning more efficient:

Whenever you have a question, just type it into AI Chat—no need to dig through files or wait for responses. You’ll get a quick, trustworthy answer drawn directly from your organization’s official training resources, whether those are articles, PDFs, or documents.

Getting started is simple:

  • Open AI Chat: Find it in your SparkLearn platform—right up in the top menu near the search and account buttons, or from the main dashboard.
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  • Ask away: Type your question using your own words (like, “How do I request time off?” or “What’s the process for handling customer complaints?”).
  • See your answer: AI Chat instantly searches your company’s training content to give you the information you need.
  • Need more clarity? No problem—rephrase your question or ask for added details.

When you come back to AI Chat, it picks up right where you left off, so your conversation is always ready. Want a fresh start? You can clear the chat anytime.

Make AI Chat your first stop when you’re looking for answers—before you start searching files, emailing a manager, or asking around. It’s designed to help you get unstuck fast and stay focused on your work.

Why you’ll love AI Chat:

  • Instantly find answers and get back to what matters.
  • Rely on accurate information pulled from your company’s trusted training content.
  • Keep your flow—no need to switch apps or disrupt your day.

Treat AI Chat as your personal learning assistant, ready to support you whenever you need to solve a problem or learn something new on the job.

What can you ask?

  • Company policies, procedures, and best practices
  • Step-by-step questions about tools, systems, or processes
  • Clarification on any training topics

💡 Pro tip: Unsure how to begin? Check out suggested questions—your admins may have added sample prompts to make it even easier to get started.

AI Chat is powered exclusively by the training materials your company adds to SparkLearn, so everything is tailored to your workplace.